Helpdesk

We support you in your business

Helpdesk cover
What we do
Outsourcing benefits
Support subscriptions

IT support, helpdesk, IT outsourcing

Or how to secure your day-to-day work, but without supporting your own IT team

What we do

Helpdesk symbol – Remote and on-site operations

Remote and on-site operations

We step in quickly when you have a problem. Most often we work it out remotely, but we also come on site when needed.

Helpdesk symbol – Workstations' management

Workstations’ management

We take over the task of managing your workstations: PCs, laptops, Windows, Macs – we take care of them.

Helpdesk symbol – Set up mobile devices

Mobile devices set up

We help you manage your mobile devices and set up your work apps – email, tasks, cloud documents, etc.

Helpdesk symbol – Peripheric hardware management

Peripheric hardware management

We set up your office printers and multifunctional devices.

Helpdesk symbol – Network infrastructure maintenance

Network infrastructure maintenance

We make sure your network is always up and running so you don’t have downtime in your work.

Helpdesk symbol – Software support

Software support

We help you overcome the problems that may arise in using your software – email, cloud, Office suite, etc.

What benefits brings you IT outsourcing

Helpdesk symbol – IT outsourcing benefits

An entire IT department at hand

You have immediate access to complex IT resources without having to support an internal IT department.

Helpdesk symbol – IT outsourcing benefits

Access to specialized knowledge

You have at hand a team of IT specialists with a wide range of expertise.

Helpdesk symbol – IT outsourcing benefits

Focusing your resources

You don’t waste time and money managing IT issues, so you focus on growing your business.

Helpdesk symbol – IT outsourcing benefits

Cost reduction

Get rid of significant financial and operational costs.

Helpdesk symbol – IT outsourcing benefits

Ensure your working processes

You rest assured that in the case of an issue you have a dedicated IT team to help you overcome the problem.

We offer several subscription plans,
each adapted to various levels of IT support

3 hours

90 Euro
monthly

5 hours

140 Euro
monthly

9 hours

245 Euro
monthly

15 hours

390 Euro
monthly

20 hours

480 Euro
monthly

  • The support hours can be used for remote or on-site operations
  • All support subscriptions cover the configuration and support for PCs and Macs,
    mobile devices, printers, Office 365, networking
  • The subscription is billed at the end of the month based on a timesheet containing all the support operations performed during the month together with their date, duration and description
  • Unused hours are carried over and are valid for one year
  • Additional hours (over those included in the subscription) are charged at the rate of 30 Euro/hour

We’ll help you choose

  • We’ll decide together which subscription is right for you and your team
  • We’ll explain to you all the associated costs, but also the long-term savings
  • We’ll come up with solutions to modernize your IT infrastructure

Leave your IT in our care

Contact us